What is the industry standard MOQ?
Sample order: 1 or 2 unitsBulk order: Generally 5 to 20 units per modelSupport mixed models in one container. Minimum Order Quantity can be negotiated based on cooperation.
What is the normal production and delivery time?
Sample: 3 to 7 daysBulk order: 15 to 30 days after depositShipping time depends on destination:Southeast Asia&Middle East: 15 to 25 daysEurope: 30 to 40 daysUSA: 25 to 35 days
Are lithium batteries safe for international shipping?
Yes. Lithium batteries are Class 9 dangerous goods.We use standard packaging and provide complete documents: UN38.3, MSDS, transport test report, dangerous package certificate for safe air and sea shipment.
What is the normal range and charging time?
Full charge range: 30 to 100 km depending on battery capacity.Charging time: 6 to 8 hours for full charge.Actual range depends on load, speed, road condition and temperature.
Voltage standards vary by country. Is the vehicle compatible?
Fully compatible. Our products feature a wide voltage design, supporting the global standard voltage range of 110 V to 240 V. Whether you are exporting to the US (110V), Europe (230 V), or Southeast Asia (220 V), the vehicle can be charged directly with a suitable plug adapter, with no extra modifications required.
How long does one vehicle last? What is the service life of the battery?
Under normal road conditions and proper use:Vehicle lifespan: Typically 3 to 5 years or more, with a durable main frame structure.Battery lifespan: Lithium batteries have a normal cycle life of about 800 to 1000 cycles, which generally lasts 2 to 4 years for daily commuting use.
What is the general warranty policy for electric vehicles?
Industry general warranty:Whole vehicle: 1 yearMotor, controller, battery: 1 to 2 yearsWearing parts (tire, brake, light): 3 to 6 monthsSpare parts are supplied at cost price for after-sales.
What additional costs or taxes do I need to pay besides the product itself?
This depends on the trade terms you choose.Ex Works& Free On Board terms: You only pay for the goods and local port charges.Cost, Insurance and Freight & Delivered Duty Paid terms: We include the freight to the destination port, but not customs duties, VAT, or local customs clearance fees imposed by the destination country.
