How fast can you ship my order?
We process and dispatch all orders within 1-3 business days after payment confirmation. For standard sea freight, delivery typically takes 15-35 days depending on your destination. Air freight and express options (DHL / FedEx / UPS) are available for urgent orders, with delivery in 5-10 business days. We will provide a tracking number as soon as your order ships.
Do you offer OEM/ODM customization for batteries and branding?
Absolutely! We fully support OEM and ODM orders. You can customize the battery capacity (48V/60V, 20Ah-60Ah), battery brand label, frame color, logo, decals, packaging, and user manual. Minimum order quantity for customization is typically 5-10 units. Please contact us with your requirements and we will provide a tailored quote within 24 hours.
What quality certifications do your electric tricycles have?
All our electric tricycles are manufactured in ISO-certified facilities and meet CE, RoHS, and EEC standards. Each unit undergoes a strict 48-point quality inspection before shipment, including motor performance testing, battery cycle testing, brake system checks, and load capacity verification. We can provide full test reports and certificates upon request.
